At Idoulab, we work hard to deliver high-quality digital services — including websites, e-commerce stores, branding, and more. Since our services are custom and digital, we have a specific refund policy to ensure fairness and clarity.

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🚫 No Refunds After Work Begins

Once a project has started (after payment and agreement), we do not offer refunds. Our time, effort, and planning are immediately invested into your project, and much of the work is non-reversible.

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✅ What We Offer Instead

We want you to be happy with the result, so we offer:

• Free revisions based on the number included in your package
• Clear communication and project updates
• Fixes if the delivered work doesn’t match the original agreement
• Additional adjustments at a fair extra fee (for changes outside the original scope)

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💳 Refunds Before Work Starts

If you cancel before we begin the work, and no time or planning has been invested, we may issue a partial refund, depending on the situation.

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⚠️ Exceptions

Refunds will not be granted in the following cases:

• Delay in delivering content or feedback from the client
• Change of mind or switching to another provider
• Misuse or unauthorized changes made to the delivered website
• Technical issues caused by third-party services (like hosting or plugins)

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📩 Contact Us

If you have questions or concerns about your project, reach out to us first — we’re here to help.

Idoulab
✉️ Email: contact@idoulab.com
🌐 Website: https://idoulab.com